We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return guidelines below.
1. Eligibility for Returns
Returns must be requested within 7 days of receiving the product.
Items must be unused, in original packaging, and in resalable condition.
Certain items (e.g., personal hygiene products, perishable goods) are non-returnable.
2. Return Process
Email us at [email protected] with your order details and reason for return.
If eligible, we will arrange a pickup or provide return instructions.
Once received and inspected, we will process your refund or replacement.
3. Refund Process
Refunds are processed via cash on delivery (COD) return or exchange.
4. Exchanges
If you received a damaged or defective product, we will replace it at no additional cost.
If the item is unavailable, a refund will be provided.
5. Non-Returnable Items
Used, damaged, or non-resalable products.
Custom-made or personalized products.
Clearance or final sale items.
For any return-related queries, contact us at [email protected].